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Refund Policy

Last updated October 15, 2026.

We refund in full when

  • Your app is not approved. Every rejected submission is refunded automatically.
  • We haven’t decided within 48 hours of payment. Approved apps go live the moment they are approved.
  • You ask us to cancel before review starts. Write to us with your submission id.

Spotlight days and weeks

  • Weekly Spotlight. If your app isn’t at the top of the homepage for the full seven days for any reason on our side, your booking moves to the next free Monday at no cost. If approval lands after the Monday you chose, or your week ends without going live, it also moves to the next free Monday, so you always get all seven days.
  • Daily Spotlight. If your app isn’t in the Daily Spotlight row for its full day (00:00 to 24:00 UTC) for any reason on our side, or approval lands after the day you chose, your booking moves to the next free day at no cost.
  • Whenever a booking moves, we email you the new date. If you would rather have a refund, reply to that email and you get one.

No refund after publication

Once a listing is public, or a Spotlight day or week has run in full, the service has been delivered and the payment is final, except for the Spotlight cases above. We don’t refund based on traffic, clicks, downloads or reviews, because we don’t guarantee them.

How refunds arrive

Refunds go back to the original payment method, in the currency you paid, through Dodo Payments. They usually appear within 5 to 10 business days.

Questions: hello@launchindieapps.com.